Plan your perfect stay
Everything you need to know before your arrival
Plan your perfect stay
Everything you need to know before your arrival
Frequently Asked Questions
Reservation
Is there a minimum stay required?
Only during high season we require a minimum stay of 3 nights. For Holy Week and New Year’s, the minimum stay is 5 nights.
Can I rent just one room?
Yes, you can book a single room, but the rest of the house remains private and will only be available to you and your group. We only accept one reservation per night.
Do you offer packages for couples?
Yes, our rate adjusts to the number of guests. However, we recommend visiting in groups of at least 4 to 6 people.
Are children included in the total house capacity?
Yes, children aged 4 and up count toward the total guest capacity.
What amenities are included in each room?
Coffee and purified water station, hair dryer, Makenna® bath amenities, closet and storage trunks, luggage rack, air conditioning, ceiling fan, and fire extinguisher.
Do I need to bring towels?
No, each bathroom is equipped with full towel sets and robes. We also provide towels for the pool and dock areas.
Transportation & access
Can I drive to the house?
Yes, the house is accessible by land.
If I arrive on a private flight, can you pick me up at the Aeroclub?
Yes, transfers between the Aeroclub and the house are complimentary.
Does the house have a helipad?
Yes, you can arrive directly at the house by helicopter.
What other ways can I reach the house?
You can fly to Puerto Barrios with TAG Airlines, and we can help coordinate a boat transfer to the house. This service has an additional cost and depends on flight schedules and availability.
Food &
beverage
Do you have a restaurant service?
No. Food and beverage service is exclusively for guests. We have a chef on staff who prepares all meals included in your stay.
What kind of meals are included?
We offer a variety of breakfast, lunch, dinner, dessert, and children’s menu options.
Can I order food upon arrival or during meal times?
No. Meal selections must be made in advance. The menu must be confirmed at least 5 days before your arrival date.
Can I bring my own food and drinks?
Yes, you’re welcome to bring any extra food, snacks, or beverages you like.
Can I bring alcoholic beverages?
Yes, you’re welcome to bring your own. We also offer a selection of wines and spirits at an additional cost.
Do you offer packages without meals?
Yes, we can provide a custom quote for your stay without meals included.
Boats &
jet skis
What watercraft are included with the house?
Your stay includes the use of one jet ski and our Nautique boat, ideal for skiing or cruising near the house.
Can I rent a boat without staying at the house?
Yes, our Axopar boat is available for rental even if you’re not staying at the property.
What does the boat rental include?
Captain and crew member.
Is fuel included?
No. Both the boat and the jet ski are provided with a full tank at the start of your rental and must be returned full.
Other
Are pets allowed?
No, we do not accept pets.
Do you offer day pass?
No. The house is only available for overnight stays.
Do you have Spa?
We don’t have a spa, but you can book a relaxing massage. This service has an additional cost and is subject to availability.